Navigating Amazon's Delta Dental Insurance: A Comprehensive Guide for Employees
As an Amazon employee, you have access to excellent dental insurance through Delta Dental. This guide will help you understand your benefits, maximize your coverage, and maintain optimal oral health. Whether you’re new to the plan or looking to make the most of it, this post breaks down everything you need to know in an easy-to-read format. Soundview Dental Arts is here to help and assistant you!


Understanding Your Delta Dental Plan
Amazon offers robust dental insurance through Delta Dental. While specific details may vary depending on your location and employment status, here are the key features:
Key Features of Amazon’s Delta Dental Insurance
- No Deductible: Many procedures are covered without requiring a deductible.
- High Coverage Rates: Preventive care is often covered at 100%, while basic and major procedures have varying coverage levels.
- Annual Maximum: Most plans have an annual maximum of $1,500, which resets each year.
- Preventive Care: Regular check-ups and cleanings are fully covered and do not count toward your annual maximum.
- Wide Network: Delta Dental has an extensive network of providers, making it easy to find a dentist near you.
Amazon's Delta Dental Insurance - Types of Coverage
Delta Dental plans typically cover four categories of dental care:
- Preventive Care (100% covered):
- Routine check-ups
- Cleanings (twice per year)
- X-rays
- Fluoride treatments
- Basic Procedures (80-100% covered):
- Fillings
- Simple extractions
- Periodontal treatments
- Major Procedures (50-80% covered):
- Crowns
- Bridges
- Dentures
- Root canals
- Orthodontic Treatment (varies by plan):
Many plans include orthodontic coverage with a lifetime maximum for braces or aligners.

Maximizing Your Benefits
Prioritize Preventive Care
Preventive care is fully covered and doesn’t count toward your annual maximum. Regular cleanings and check-ups help catch issues early, avoiding more expensive treatments later on. Schedule these appointments twice a year to stay on top of your oral health.
Choose In-Network Providers
To minimize costs, select a dentist within Delta Dental’s network. In-network providers offer discounted rates that reduce out-of-pocket expenses. Using out-of-network dentists may lead to higher costs and additional paperwork for reimbursement.
Plan Major Procedures Strategically
If you need extensive dental work, consider spreading it across two plan years to take advantage of two annual maximums. For example, schedule one crown in December and another in January to maximize coverage over two benefit periods.
Understand Your Coverage Details
Familiarize yourself with what your plan covers at each level—preventive, basic, and major services—and know when pre-treatment estimates are required for costly procedures like crowns or implants. This ensures there are no surprises when it comes time to pay the bill.

Additional Benefits for Amazon Employees
Orthodontic Coverage – If you or a dependent needs braces or aligners, check if your plan includes orthodontic benefits. Many plans offer coverage with a lifetime maximum, which can significantly reduce the cost of treatment for both children and adults.
Vision Coverage – In addition to dental benefits, Amazon employees often receive vision insurance as part of their benefits package. Be sure to review these options during open enrollment to maximize your health coverage overall.
Wellness Programs – Amazon may offer wellness incentives tied to dental health, such as discounts on electric toothbrushes or additional cleanings for individuals with specific health conditions like diabetes or gum disease. Take advantage of these perks to enhance your oral care routine!
Enrollment and Eligibility
Understanding how and when you can enroll in Amazon’s Delta Dental insurance is essential:
- Eligibility: Full-time and part-time employees working 30+ hours per week are typically eligible for benefits.
- Start Date: Benefits usually begin on the first day of the month following your hire date or when you become eligible.
- Dependent Coverage: You can add spouses/domestic partners and children up to age 26 to your plan during enrollment periods.
- Open Enrollment: Changes to your coverage can be made during the annual open enrollment period or after qualifying life events (e.g., marriage or the birth of a child).
Cost Considerations
While Amazon’s Delta Dental Insurance is comprehensive, there are still costs to consider:
- Paycheck Deductions: Contributions are deducted from 24 biweekly paychecks per year.
- Out-of-Pocket Costs: While preventive care is fully covered, other procedures may require co-pays or partial payments depending on their complexity.
- Flexible Spending Accounts (FSAs): Consider setting up an FSA or Health Savings Account (HSA) to use pre-tax dollars for dental expenses not covered by insurance.

Tips for Boosting Your Benefits
- Use It or Lose It: Most plans don’t roll over unused benefits into the next year, so make sure you utilize your annual maximum.
- Pre-Treatment Estimates: For major procedures like crowns or implants, ask your dentist to submit a pre-treatment estimate to Delta Dental so you know what will be covered.
- Coordinate Benefits: If you have dual coverage (e.g., through a spouse), coordinate plans to maximize reimbursement.
- Maintain Good Oral Hygiene: Preventive measures like brushing twice daily, flossing regularly, and eating a healthy diet can save you from needing costly treatments.
Getting Help with Your Plan
If you have questions about your benefits or need assistance navigating your plan, here’s where you can turn:
- Amazon Benefits Service Center: Call (855) 331-9745 Monday through Friday from 5 am to 6 pm PST for general inquiries about enrollment and eligibility.
- Delta Dental Customer Service: Call (844) 466-8847 Monday through Friday from 7 am to 5 pm PST for specific questions about claims or coverage details.
- Delta Dental Website: Visit DeltaDentalWA.com for provider directories, cost estimators, and other helpful tools.
- Mobile App: Download the Delta Dental app for easy access to ID cards, claims status updates, and more.

In Conclusion
Amazon’s Delta Dental insurance provides comprehensive coverage designed to keep your smile healthy and bright while minimizing costs. By prioritizing preventive care, choosing in-network providers, and understanding how your plan works, you can make the most of these valuable benefits.
Don’t wait—schedule your next dental check-up today! If you have questions about enrollment or coverage options, contact the Amazon Benefits Service Center or Delta Dental directly for personalized assistance.
Your oral health is an essential part of your overall well-being—and with Amazon’s robust benefits package, maintaining it has never been easier. Don’t forget to visit our Facebook!